Terms & Conditions

Delivery: Please allow an estimated 14 weeks for delivery upon full payment from your bridal party. We recommend ordering the dresses 20 weeks prior to the wedding date to allow ample time for accessorizing and styling.

Shipping: We can only ship within Canada.

Combined shipping of 2 or more dresses to one location is $14/dress. 

If we ship individually to each bridesmaid, the cost for shipping is $28/dress. 

We can do pickups at our Toronto shop between 12pm – 7pm (Tuesday to Saturday). An appointment must be scheduled over the phone at 647-352-2473. 

Rush Orders: We can provide rush orders in less than 14 weeks depending on production schedule. There will be additional fees for rush orders. Please call 647-352-2473 for more information!

Alterations: Since twobirds dresses are cut to order and there are only two sizes, twobirds is not responsible for any alterations. If shortening the dress, you can take it to a local tailor as it is a very easy alteration. If you are interested in tailoring recommendations, please call twobirds as we would be happy to direct you.

Care Instructions : Our Classic dresses can be machine washed up to 30 degrees using a standard detergent, softener should not be used. You may wish to put the dress in a pillow case or laundry bag for maximum protection. Hang to dry. Do NOT iron. The dresses can also be dry cleaned and this is the recommended method for Rosette dresses.

Dye Lots: All of our dresses are cut to order as to ensure they are all cut from the same dye-lot. If dresses are purchased at different times we cannot guarantee the dresses will match. If purchasing a dress to match within a bridal party at separate times, please let us know when the other dresses were purchased and from where they were purchased so we can best help you get the dress you are looking for.

Returns: All sales are final. There are no returns or exchanges once payment is received.